DBS taps Siri-like artificial intelligence to ease banking pains

Customers of DBS, one of the leading banks in Asia, will soon be able to carry out their banking operations by via text chat. Customers will be able to use natural text messaging to converse with DBS from their favourite mobile messaging app, manage their money across accounts, track expenses and even make payments in the process, said the bank. The new service has been introduced based in the research that showed the people are spending more time on messaging apps, added the company. For example, if customers want to check their balance in their bank accounts, they can simply text “How much do I have?” which will be answered promptly added the company. DBS said they have partnered with US-based Kasisto, which was earlier owned SRI International, the creator of the technology…


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