CompuCom Partners with Intelligent Automation Leader Arago to Integrate Artificial Intelligence …

Arago’s HIRO software empowers CompuCom to automate processes, transforming clients’ IT support while reducing costs PLANO, Texas & NEW YORK–(BUSINESS WIRE)–CompuCom Systems, Inc. (“CompuCom®”), a leading technology infrastructure services company, announced today it has partnered with Arago, a leader in intelligent automation based in Frankfurt and New York. Under this relationship, CompuCom will integrate Arago’s problem-solving artificial intelligence solution HIRO™ into all of CompuCom’s managed services solutions for the data center. CompuCom’s clients will benefit from HIRO’s next-generation automation capabilities as incidents are found and triaged more quickly, resolutions identified more efficiently and corrective measures recommended with greater certainty. The investment in HIRO demonstrates CompuCom’s continued commitment to driving operational excellence that enhances the overall data center experience for its clients. “When technology fails, it often takes anywhere from 15…


Link to Full Article: CompuCom Partners with Intelligent Automation Leader Arago to Integrate Artificial Intelligence …