Cognitive technology and the automation of everything

Automating key aspects of highly skilled knowledge work is primed to become one of the most disruptive forces since the Industrial Revolution. Similar to how the cotton gin revolutionized farming and production, cognitive technologies that learn, understand and process languages, patterns and images like a human are poised to transform businesses around the world. Fueled by changing global demographics, Big Data, analytics, cloud computing, machine learning and artificial intelligence, the automation of knowledge work has the potential to drastically change business by creating a new class of “digital labor.” And it’s not just clerical services. Higher-skilled job categories in medicine, legal services, accounting, finance and law enforcement are all in scope to be augmented and even replaced by cognitive technologies. In fact, while the transformational powers of robotics and cognitive…


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