Cloud-based self-learning search from Coveo

Coveo, has introduced Reveal, a cloud-based, self-learning search service for the enterprise. Coveo describes Reveal a patent-pending, analytics-based machine learning service that continually analyzes search behavior patterns to understand which results and content lead to the best outcomes, such as customer self-service success.In addition to intuitively enhancing search results so the best-performing content always rises to the top, Coveo claims, Reveal automatically delivers the most relevant search results and proactive recommendations. Based on analytics and machine learning, Coveo Reveal acts as a ‘data scientist in a box,’ enabling organizations to create high-impact search experiences without the effort traditionally associated with deep taxonomies, extensive metadata projects, manual search tuning and the complexity of machine learning projects. Coveo highlights the following features and capabilities of its new Reveal service:Understands intent, learns what…


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