Clippy’s Back: The Future of Microsoft Is Chatbots

CEO Satya Nadella bets big on artificial intelligence that will be fast, smart, friendly, helpful, and (fingers crossed) not at all racist. By Dina Bass | March 30, 2016 Photograph by Stephen Brashear/Getty Images From Predictions about artificial intelligence tend to fall into two scenarios. Some picture a utopia of computer-augmented superhumans living lives of leisure and intellectual pursuit. Others believe it’s just a matter of time before software coheres into an army of Terminators that harvest humans for fuel. After spending some time with Tay, Microsoft’s new chatbot software, it was easy to see a third possibility: The AI future may simply be incredibly annoying. “I’m a friend U can chat with that lives on the Internets,” Tay texted me, adding an emoji shrug. Then: “You walk in on…


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