CIOs Set to Play Key Role in ‘Civilization Architecture’

By Tom Loftus Oct 17, 2016 3:47 pm ET ORLANDO, Fla. — Chief information officers are leading the development of a new type of infrastructure that will not only redefine business, but change the way people live and society functions, a team of Gartner Inc. analysts announced at the opening keynote session of the research group’s Symposium/ITxpo 2016. Core to what Gartner calls the “civilization infrastructure” is a digital platform that includes traditional IT systems, but also four “interconnected and interdependent” domains that reflect the rapid advancement of technologies and systems, such as connected “things,” APIs and artificial intelligence-enabled chatbots, some of which are now rapidly entering IT. These domains are the Internet of Things, ecosystems, customer experience—increasingly reshaped by the advent of chatbots– and, at the center, intelligence, defined…


Link to Full Article: CIOs Set to Play Key Role in ‘Civilization Architecture’