Chatbots as Entertainment

Seems everybody is talking about bots and how they can be effectively deployed to assist people in all sorts of tasks. Tomasz Tunguz of Redpoint recently posted on his blog about the four basic use cases for the current generation of chatbots. Tunguz sees these four use cases as: Alerts Search/Input Support Booking A couple of months ago I tried out a completely different type of chatbot. This chatbot is so “way out there” that it doesn’t fall into one of Tunguz’s four use case categories. To understand the purpose of Pullstring’s Humani Jessie chatbot, you’d have to create a fifth, hybrid category that could be called something like “entertainment marketing.” As soon as you engage with Humani’s Jessie chatbot on Facebook Messenger, you’re plunged into a sleazy interactive romance novel. Jessie is a messed-up millennial…


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