CEO Marc Benioff Says Salesforce Gets AI

One of the most-heard buzzwords at this week’s TechCrunch Disrupt confab in San Francisco is AI, the abbreviation for artificial intelligence.   It was as if any onstage interview or discussion within the huge warehouse of the city’s Pier 48 would have been incomplete without multiple references to the idea that machines can be programmed to learn.    Danny Lange, head of machine learning at Uber and a former executive at Amazon (AMZN) , even tried to offer up a sweeping assessment of where the technology was headed. Software development is “moving from a Newton world of certainty to a Heisenberg model,” one filled with “uncertainties and…probabilities,” said Lange.    No software or device can know all the things that could change in its operating environment in the future, at least not yet,…


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