Milton Keynes, UK – 18th January 2017 – Symphony Ventures, the global leader in enterprise digital transformation leveraging robotic process automation (RPA), artificial intelligence (AI) and robotic BPO (R-BPO), and Celaton, an artificial intelligence software company, today announced a global partnership to offer enterprises an end-to-end solution for implementing and managing automation tools that optimize the execution of core business processes. Under the terms of the partnership, Celaton will join Symphony’s Digital Ecosystem, a platform that enables customers to construct comprehensive automation solutions using best-in-class tools and methodologies.
Celaton’s proprietary solution, inSTREAM™, applies sophisticated algorithms, including artificial intelligence and machine learning, to streamline labour-intensive clerical tasks and decision-making. The software uniquely learns the pattern of unstructured content through the natural consequence of processing and monitoring the actions and decisions of the people involved in the process.
“Celaton positions Symphony for great success in helping organizations optimize the way they manage their business processes,” said David Poole, CEO, Symphony Ventures. “The automation ecosystem is not a continuum of increasingly clever software, but rather a set of distinct tools that complement one another, delivered through Symphony’s best-in-class methodologies. Celaton appreciates, and thrives off, that distinction, and we could not be more thrilled for the opportunities that abound by having their machine learning capabilities join our Digital Ecosystem.”
Symphony’s Digital Ecosystem uses Blue Prism’s RPA software as the framework for its platform to support and exploit a range of automation tools. The addition of Celaton inSTREAM™ extends its capabilities to handle the complex, unstructured content that its clients receive from their customers and suppliers every day via mail, fax, email, social media and other electronic data streams.
“We see a huge opportunity in teaming up with Symphony and joining its Digital Ecosystem,” said Andrew Anderson, CEO, Celaton. “This partnership enables us to bring our machine learning capabilities to Blue Prism’s RPA software as part of a holistic automation capability, and accelerate our global expansion.”
Alastair Bathgate, CEO of Blue Prism, added: “Celaton’s inSTREAM™ technology perfectly complements Blue Prism’s software, creating a comprehensive and non-intrusive solution that will enable organizations to optimize and automate their business processes. We are honoured to count them as a partner in our quest to achieve smarter approaches to the way we work.”
About Symphony Ventures:
Symphony Ventures is a global consulting, implementation and managed services firm passionate about helping clients harness the “Future of Work.” Symphony Ventures specializes in robotic process automation (RPA), cognitive automation, and other inspired delivery models to help organizational leadership reduce costs, increase customer experience, repatriate work, and unleash resources to fund growth and shareholder value. Symphony has headquarters in London and offices in San Francisco, Boston and Poland. Founded in 2014, Symphony has been ranked an RPA Service leader by HfS Research, a leading service delivery automation
(SDA) focused service provider by Everest Group and a Cool Vendor by Gartner. The firm is rapidly growing and shaping an industry
predicated on work, value and customer experience. For more information, visit http://www.symphonyhq.com/ and follow the company
on Twitter at @SymphonyVenture.
Celaton’s intelligent automation technology platform enables customers to achieve competitive advantage by delivering better service, faster, with fewer people. Celaton are the first company to create and apply intelligent automation technology to streamline labour intensive clerical tasks and decision making in the processing of unstructured content, the unpredictable stuff that organisations and governments receive from customers, residents, suppliers and staff by email, post, paper, fax and social media streams every day. Celaton are passionate about machine learning and artificial intelligence and create and apply it in the ‘real world’ to improve customer service, compliance and financial performance for their customers. They have invested heart and soul (not to mention over a 120 man years of development) in creating a technology platform that is transforming the way that ambitious brands handle unstructured, semi-structured and structured content.