Can Artificial Intelligence Help Save eBay?

eBay will acquire a Swedish company called Expertmaker, which, according to eBay’s announcement, “specializes in providing intelligent solutions powered by artificial intelligence (AI), machine learning and big data analytics.”eBay said Expertmaker has already been helping it bring structure to its listings. The “structured data” initiative is being touted as a way to help eBay regain some of its lost search engine mojo, improve “discoverability,” and help bring better shopping experiences to the marketplace. Think of it as helping eBay create a product catalog the way Amazon has built its marketplace. In 2010, Expertmaker founder Lars Hard told the Guardian newspaper, “There are a lot of things not searchable online today. Most of them are related to how people express themselves and the implicit knowledge we all carry. The typical example is how…


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