Campus Management Intros Retention Service with AI Intervention

Retention Campus Management Intros Retention Service with AI Intervention By Rhea Kelly 04/26/16 A new cloud-based service from Campus Management guides students from enrollment through graduation, employing an “artificial intelligence persona” to communicate with those in need of intervention. The Retention360 student success product’s “RENEE” AI feature (named for Retain, Engage, Notify and Enablement Engine) automatically sends alerts and messages to students on their preferred channels and devices. Powered by Campus Management’s CampusNexus retention-as-a-service offering, the subscription-based Retention360 “monitors a student’s progress toward completion of his or her course of study, including benchmarks for academic performance, social involvement, financial status and career readiness,” according to a press release. The RENEE AI engine launches intervention strategies, messaging students with specific calls to action designed to keep them on track. Guidance is…


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