Bring your own robot

The sense of fear and loathing is rising as workers — especially once-secure-feeling knowledge workers — begin to see the threat that artificial intelligence poses to their livelihoods. Increasingly capable algorithms and robots are starting to perform tasks that previously required college degrees to tackle, like determining how an insurance policy should be priced, or what medical diagnosis best matches an unusual set of symptoms, or which marketing messages will generate most sales. Automation, which used to steal the jobs of those who did dangerous, dirty and dull work, is now threatening decision-makers and experts. As workers try to get a bead on this threat, however, most tend to look upward, toward the managers and IT departments they suspect will wheel in the machines to outperform them. You might do…


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