Bot Apps Are On The Rise

Bots are becoming an indispensable presence in e-commerce.(Botsify/YouTube) According to market research, the growth of the bots economy is outstripping the growth of app economy. Advertisement Bots On The Rise According to a Citigroup research note reported by Bloomberg, booking by bots has become a common practice. Bots are artificial intelligence software applications that can perform simple tasks such as book travel, write an email or answer a question. CNet reports that Facebook CEO Mark Zuckerberg said earlier this year that the company’s messaging service, Messenger, will start introducing and promoting third-party bot apps from other companies, for roles in customer service. Citigroup analyst Mark May compared the growth rate of bot platforms on Facebook Messenger in the first six months of the year to the growth rate of Apple’s App…


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