Big Data & Machine Learning Technology to Power New Generation of IT Service Management …

IT Organizations Can Simplify Service Delivery with SunView Software’s Artificial Intelligence Technology. Tampa, FL (PRWEB) May 04, 2016 SunView Software customers will soon be able to use new artificial intelligence technology to make better decisions and automate routine tasks. This comes as the IT service management software provider announced today its new Big Data and Machine Learning technology. Using new intelligent features, SunView’s solutions will offer real-time predictive analytics and automation to provide an engaging, people-centric environment for IT staff. This further promotes proactive service delivery across the enterprise. The solution arrives as modern IT organizations need more intelligent applications to assist IT staff with handling routine tasks, answering questions, and predicting future needs. According to Gartner, “By 2019, IT service desks utilizing machine learning enhanced technologies will free up…


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