Automation set to be vital part of new economy

In the fourth industrial revolution, the quality of a business’ results will depend on the quality of automation technology that is being used to help manage the business and strengthen its impact on the company, market and environment (“Dealing with AI and job displacement”; Monday). Automation technology includes artificial intelligence (AI), infocommunication technology, robots and drones. Research conducted by Gartner shows that by 2018, 45 per cent of the fastest-growing companies will have more smart machines than employees, and more than three million workers globally will be supervised by a “robo-boss”. It is hard to predict the impact of automation, but what is certain is that it will change our socio-economic landscape in a profound and sustainable way. Automation will change not just the workplace, but also the roles of…


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