Artificial Intelligence-powered bots to change Microsoft customers’ experience: Satya Nadella

BOSTON: Artificial Intelligence (AI)-powered bots will become the next interface, shaping our interactions with the applications and devices we rely on and Microsoft’s latest solutions are set to change the way HP interacts with its customers and partners, Indian-born Microsoft CEO Satya Nadella has said. “Bots are now learning in human context and the relevant thing for us is to make them intelligent as we learn from customers’ experience. Our solutions are going to give HP a 360-degree view of its customer services,” Nadella announced at HP’s Global Partner Conference (GPC) 2016 at the Boston Conference and Exhibition Centre (BCEC) here. HP announced a six-year agreement to deploy Microsoft Dynamics customer relation management (CRM) online in order to enhance collaboration across marketing, sales and service operations. With Dynamics, as well…


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