Artificial intelligence: mind games

Playing mind games Artificial intelligence (AI) isn’t new but the rise of mobile and cloud computing, combined with big data and cheap computing power, is driving a resurgence. Convergent technologies mean AI is finding new uses in financial services. AI will be used in “every single segment of financial services”, predicts Christophe Chazot, group head of innovation, HSBC. “The software is getting more intelligent in a human sense, mimicking human reasoning.” The technology can help wealth advisors, back office staff and operations, traders and corporate finance teams. Chazot says AI technology is advancing in all parts of the bank across all divisions covering capital markets, retail, corporate and private banking. “We believe AI can help us meet our three digital objectives: to deliver a better, faster service to customers, connect more…


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