Artificial intelligence meets business: What does the future hold?

The word ‘singularity’ is word used to describe something of distinction or wonder. Simple and unassuming? Not if the latest MYOB report in its ‘Future of Business’ series is anything to go by. The report entitled ‘Surviving the Singularity’ discusses the future of businesses around Australia as as technology reaches the point when machines are capable of independent thought. A concept known as the singularity. Artificial intelligence will transform and the world of work and various industry sectors over the next two decades according to the report. Among many predictions, the report suggests that retail stores will sell product experiences rather than physical goods and ‘business deal houses’ will be invented where companies can interact via hologram. While the changes and developments brought on by technology may be welcomed, a…


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