Artificial intelligence: How brokers will fight back against lender technology

High street lenders have been making a noise for some time about plans to boost their direct-to-consumer business through innovative uses of technology. Hannah Uttley looks at how the average broker will compete. So far the industry has not seen much, if any evidence that lenders are disrupting the advisory market with game-changing technology. But last year Robert Sinclair, chief executive of the Association of Mortgage Intermediaries, warned that mortgage lenders were gearing up for an ‘attack’ on the intermediary market through developments in technology. With Sinclair predicting that this technology is likely to hit the market in the region of 18 months to two years, it appears brokers have limited time to get themselves on an even footing. Edwin van Bommel, chief cognitive officer at artificial intelligence (AI) company…


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