Artificial intelligence and other computer systems will change benefit advising

It seems a long time ago (1997), that IBM’s Deep Blue computer beat Garry Kasparov — then world champion — in chess, and we started talking about artificial intelligence seriously. However, we all thought AI would be limited to logical, rational, linear models of “thinking” that a machine can be programmed to do. Computers can be taught to play chess, but would never be able to beat a human at the game Go, said many futurists, even as recently as two years ago. Now that we have AlphaGo, Google’s computer program designed to beat humans at Go, do we need to rethink the “technology doesn’t always beat labor” proposition? Advisers who want to take their relationship with clients to the next level certainly must. Go is an abstract strategy board…


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