An Ode To Clippy: Why Chatbots Need To Stay In The Early 2000’s Until They Mature

While many of us associate Microsoft AI with Tay, the Twitter bot PR nightmare who turned into a Marijuana-smoking, racist, Nazi in under 24 hours, the company has actually been a pioneer in intelligent virtual assistants since the early 2000’s with “Clippy”. The peppy little animated paperclip that lived on the side of Microsoft Office documents would identify the type of work that you were doing, would offer tips, and allowed users to search for FAQs related to what they were doing. In essence, it was the first chatbot. Image Source That said, Clippy was also wildly unpopular. The genesis of Clippy came from research performed by Stanford University, which found that the part of the brain that is activated in human interactions, is also activated in human-computer interactions. Microsoft…


Link to Full Article: An Ode To Clippy: Why Chatbots Need To Stay In The Early 2000’s Until They Mature