All about bots

When Facebook announced a new chatbot platform within its Messenger app, it got the attention of people who’d either never cared about artificial intelligence or weren’t ready to embrace it. Now, bots and chatbots are poised to eliminate the need for websites and apps. A chatbot is a service that allows users to connect with companies through artificial intelligence. In Messenger, available bots are displayed in a row between your list of Facebook friends and those you contact most often. To see them, you may need to tap on the search bar. I tried using chatbots to see how they work and was impressed. Sort of. Operator is a featured Messenger chatbot that appears in the first row of available bots to use. It is a shopping app that connects users to a real person who will do the shopping for them. I messaged Operator with the word shoe and was asked for more information of what I was looking for. I told Operator I wanted a pair of running shoes in a size 12 for men. A sales representative came aboard a few minutes later, introduced herself as Alana and asked what price range and brand I was most interested in. After I messaged her that I wanted to spend…


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