AI: To be or not to be

Companies are racing towards creating artificial intelligence. Are we ready for it? Telephone rings. It’s a female telemarketer with a pleasant voice asking the customer to buy some insurance plan or other. The man answering the phone responds and she provides the proper answer. Then the conversation takes a strange turn when he asks, “Are you a robot?” The female voice on the other end says, “What?! No I am a real person.” Think this is science fiction? Well think again because it actually happened (goo.gl/Mg67I4) and if IBM, Google and Microsoft have their say in the matter, most of our support calls – no matter how convincingly human it sounds – could be from a robot. The work on Artificial Intelligence (AI) has been growing by leaps and bounds…


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