AI Is About To Go Mainstream And Reshape The Workplace

Michael YamnitskyCrunch Network Contributor Michael Yamnitsky is an Associate at NYC-based venture fund Work-Bench. How to join the networkMuch like the evolution of systems design, IT-enabled process change ebbs and flows over time. We see this in history as each technology revolution brings with it a refactoring of business operations. With the rise of client/server computing in the 1980s, and the introduction of database servers and visual development tools like PowerBuilder, “business process re-engineering” became all the craze during the 1990s. By 1993, 60 percent of the Fortune 500 developed IT systems to automate mundane tasks like insurance claims processing or AP invoice/purchase order reconciliation, channeling the mandate of technology-led business transformation in Michael Hammer’s infamous 1990 HBR article, “Don’t Automate, Obliterate.” Twenty-odd years later, we’re about to see another “flow” of…


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