AI invasion will allow workers to empathise, problem-solve and adapt

Jobs for the bots: robots will take on mundane work, enabling humans to focus on interpersonal tasks. Photograph: Getty There’s a clue to the future of work in the relief you feel when your phone call to a big corporation is answered by, of all things, a human. It makes sense. People are replete with empathy and compassion, like to solve problems and enjoy communicating through stories. And these profoundly human traits are the areas where artificial intelligence (AI) trails humans. Because they are our strengths they point to the future of the office and to our workplace relationships with robots and AI. In the future, people will spend more time dealing with other people rather than investing their energy in spreadsheets, machinery and computer screens. Rote decision making, repetitive…


Link to Full Article: AI invasion will allow workers to empathise, problem-solve and adapt