A conversation with Dave Wright, CSO ServiceNow about DxContinuum

Dave Wright, CSO ServiceNow I recently had a conversation with Dave Wright, Chief Strategy Officer of ServiceNow, about their acquisition of DxContinuum, a Silicon Valley based machine learning company. Derek has already covered the main elements of the story but this update adds some nuance to the deal based upon our conversation.ServiceNow is a cloud software firm that does a great job of automating the service functions of firms. While the company got its start in the IT area, they’ve also had success in helping internal service groups in HR, accounting and other areas prioritize service requests, quickly connect people to the right subject matter expert (or content) and speed up the workflow of specific and often interconnected groups (e.g., new employee onboarding). A hallmark of their past success is to help…


Link to Full Article: A conversation with Dave Wright, CSO ServiceNow about DxContinuum

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